EE Relations Templates
Transamerica EMP 401k - TEMPLATE
Proof point Portal - Guia para abrir correos encriptados
Cases Creation TEMPLATE
Verification-Email---TEMPLATE
VOE Email TEMPLATE
Dead Air Verbatim
Credentials TEMPLATE
Emailing-Credential---TEMPLATE
CALL QA FORM 7.2022
LiveChat Canned Reponses SPANISH
Verification-Email TEMPLATE
Missed-Chat---TEMPLATE
Chat---scripts
CHAT QA FORM 7.2022
Files send TEMPLATE
Guides for Employees
401k Flyer - CSIG
Transamerica 401k EMP Enrollment Guide
Vensure Lost-Payroll-Check-Affidavit
Direct-Deposit-Reversal-Affidavit
Timeco Employee Guide 2022 Final
Rapid Flyer eng spn
Rapid Quick_Ref_Guide_ENG SPN
Rapid Cardholder ACH to Bank - EMP
Vfficient Mobile App Guide
Standard Spring Health Marketing Brochure_2022.4.22
Troubleshooting W-2 Cases Job Aid 01-10-23
Vfficient User Guide SPANISH 6.30.2022
Pay Card
Proofpoint Secure Portal for External Users
ERMC PP360 EE Guide
ERMC eW2 guide
Zayzoon-Employee-Handout
ZayZoon-Employee-Signup
ESS-Electronic-Onboarding-User-Guide-Client-EE--06.01.19
ESS-User-Guide-Vfficient-2023
ESS-Benefit-Enrollment-Guide-Vfficient
METLIFE-HOW-TO-REGISTER
VOE-WSE_The-Work-Number_04.2024
Client-and-EE-On-boarding-Instructions-Vfficient
METLIFE-HOW-TO-FIND-A-DENTIST
Flyer-ER-11.24.21
METLIFE-NEW-MASTER-VISION-FLYER
Commuter-Benefits-Program-11.11.21
ESS-Add-Remove-DD
Slavic401k-Enrollment-Guide
WA-LTC-Instructions-Apply-for-an-Exemption
METLIFE-NEW-MASTER-VISION-ID-CARD
METLIFE-NEW-MASTER-DENTAL-ID-CARD
ESS-Update-Tax-Withholding-Guide
EE Relations Internal Guides
Check Verification Phone Lines are Open
Vensure Departments Sheet - Cases
Unemployment FAQs - 11-16-2022
Live Chat User Guide
Client Space Create Case
Zayzoon-FAQs-guide
ZayZoon-Training-FAQ-Vensure
Important Sites for internal and external use - 3-29-2023
AFS FAQs - updated 8.24.22
W2-Job-Aid-2021
EmPower Guide
SOP - Zoom Video and Screen Sharing
Case management
PROOFPOINT – SEND ENCRYPTED EMAIL
Employee-Perks-Program--ABENITY-
Verifications of Employment - Instructions by Division Partner
W2 Box Quick Guide 2023
W2 box descriptions
MVP Formstack
Error-422-Troubleshooting
Metlife-Dental-Info
Employee Relations Trainings
ER -Know it All Contest 2 Edition SEP 2023
ER -W4 - Employee View Training 8-23-2023
ER - Paid Time Off - 7-14-2023
ER -Onboarding i9 - Taxes - Troubleshooting 7-11-2023
ER - Payroll Vouchers Training 6-6-2023
ER -Troubleshooting & Jira Tickets 1-10-2023
Benefits-Taxes training
ER - Transfers - Practical Guide 9-11-2023
ER - Payroll - Payments - Checks 8-8-2023
ER -Zayzoon and Daily Pay Training 7-10-2023
ER--Leave-of-Absence---STD---LTD-in-Detail---4-26-2023
ER -Know it All Contest 11-15-2022
ER -Retirement Plan Training + EmPower 9-6-2023
Customer Service Training
ER -Interaction Handling - Soft Skills 7-26-2023
ER -Empower Overview - 7-10-2023
ER -System Tricks PRISM - CS 12-2022
ER--Case-Management-5-1-2023
ER -Benefits Season - Preparation 10-5-2022
ER -Cashing Checks Issues 8-30-2023
ER -Andy Frain Overview - 7-10-2023
ER - VOE (Verification Of Employment) 6-8-2023
W2 vs Voucher Training 1.23.23
ER - Unemployment Training 11-16-2022
ER - Timekeeping Systems - 7-19-2023
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